“Policies & Procedures”
Thank you for choosing Creative Soulz Printing! We look forward to working with you on your customized project. Please read the following policies and procedures and agree before we get started. All Creative Soulz Printing clients must agree to the following policies and procedures before the start of your custom project. Thank you for your business.
Creative Soulz Printing does not discriminate based on age, race, national origin, gender, sexual orientation, or religion.
All pricing is based on client provided files that are print ready and do not need further modifications. If you need help with a design, you will be charged a “Design Fee” of $25. For pricing on specific services, please inquire.
“Order Delivery Timeframes”
All orders are expected to be completed within 3-7 days depending on your order. Banners, yard signs, and other larger production orders take 7-10 business days. Depending on the order quantity or shipping delays, order may take longer than expected. If so, you will be notified.
If a project is cancelled before services have begun, a credit will be applied to your account for a future Creative Soulz Printing project.
Quotes are valid for 90 days. After 90 days we will need to re-quote the project.
“Proofs & Printed Items”
Please review your design carefully to avoid any errors (spelling, wrong contact information, social media, etc.) on print items. We will not send anything to print without your approval. If you would like a PDF proof of your design before production, please contact us at firstname.lastname@example.org. Your acceptance of these terms releases Creative Soulz Printing from all responsibility for errors and omissions on a print item. If the item has
already been sent to print, Creative Soulz Printing cannot stop production. If you need to have an item reprinted because of an error, we will be happy to do that, but you will be charged the full print cost for the second print, as your proof approval signifies release to print.
“Consent to Use Photos/Projects”
By agreeing to these terms and conditions, you authorize and grant Creative Soulz Printing to take photos regarding your custom project and grant Creative Soulz Printing to use your photos on Facebook, Instagram, and other social media platforms. You allow Creative Soulz Printing to edit, alter, copy, or distribute the photos for social media advertising and marketing. You agree that the photos belong to Creative Soulz Printing. You understand that you will not receive any monetary compensation. You agree these photos and/or duplicates of your custom project may also be used by Creative Soulz Printing for promotional purposes at trade shows and other vendor events.